The General Data Protection Regulation (GDPR) applies to companies based in the European Union (EU) and global companies that process the personal data of individuals in the EU, creating consistent data protection rules across the EU.
At Killeen Castle we understand the importance of privacy and confidentiality of user information. We are dedicated to safeguarding the security and privacy of your user information. Please note that we may update our privacy policy periodically, so kindly check back here frequently. It is our policy not to share any identifiable user information with third parties without your consent.
Information that may be collected about you and how do we use it
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Resort, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified.
Information collected on the website may be used to:
Enter your email in our promotions.
Send marketing communications or surveys to you.
Respond to your questions or suggestions.
Improve the quality of your visit to our site.
You can opt out of any of these promotions by emailing the hotel directly or by unsubscribing from any of our offer emails sent to you.
We do not sell, rent or share your personal information with any other party, including any third-party joint promoters, nor use it for unapproved commercial purposes.
When you provide personal information or make a request, the purpose for which the information will be used will be clear based on the context in which you provide it or as stated on the website. By providing personal information on the website, you are giving your consent for any use consistent with the stated purposes in this Privacy Policy or on the website at the time of submission. Unless you indicate otherwise when providing personal information, the Resort will assume that you consent to the use of your personal information for the stated purposes.
Security and storage of your personal data
We are dedicated to safeguarding the security of your personal data. We employ various security technologies and procedures to help protect your personal information from unauthorised access and use. However, while modern security practices are effective, no physical or electronic security system can be completely secure. Therefore, we cannot guarantee the complete security of our databases, nor can we guarantee that any information you supply will not be intercepted while being transmitted to us over the Internet. We will continue to update our policies and implement additional security features as new technologies become available.
Please note that the transmission of information over the internet is not entirely secure and may involve transferring data to countries outside of the European Economic Area (EEA). This may occur through the use of cloud solutions for web or email hosting, or proprietary software solutions delivered to us through the Cloud. We do not, however, authorise any third party to use your personal data for their own purposes.
It is possible that non-EEA countries may not provide an adequate level of protection in relation to the processing of your personal data. By submitting your data, you agree to this transfer, storing and processing. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to prevent unauthorised access.
The use of your personal data
We use the personal data we hold for several purposes. Firstly, we may use it to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. Additionally, we may use your personal data to carry out our obligations arising from any contracts entered into between you and us. Secondly, we may use your personal data in our legitimate interest of advertising our services to provide you with details of any loyalty scheme or promotion. We also use your personal data to comply with legislation and notify you about changes to our services.
Our Services Include…
Accommodation, Food & Beverage. Golf, Weddings and Spa.
We may use your information to send you updates and promotional materials related to our services, events, and products. If you do not wish to receive such communication from us, please let us know.
Disclosure of your information
We never share your data with third parties who provide services or other companies/entities. However, we may disclose or share your data if we are required to do so by law or to protect our rights, property, or the safety of our staff or customers.
Some jurisdictions may not have adequate safeguards for the protection of personal data. In such cases, we comply with Chapter 5 of the General Data Protection Regulation ("GDPR") to provide an alternative method of safeguarding your personal data.
Links to other websites
Our website may contain links to other websites. If you choose to follow any of these links, please be aware that those websites have their own privacy policies. We do not accept any responsibility or liability for the content or policies of these external websites. Therefore, we recommend that you review their privacy policies before submitting any personal information.
The use of cookies
Cookies are small text files that a website transfers to the hard disk or browser of a visitor. These files are used to add functionality or track site usage. Killeen Golf Resort & Lodges may use cookies to measure the effectiveness of our online presence. This helps us determine the path users take on our website and identify repeat visitors. However, we want to assure you that we do not use cookies to collect any personal information, such as a person’s name or email address.
Your rights
Under EU law, you have certain rights to request information about how we process data relating to you. You can also request amendments to this data in certain circumstances, as outlined below:
The right to access data relating to you (‘access right’).
The right to rectify/correct data relating to you (‘right to rectification’).
The right to object to the processing of data relating to you (‘right to object’).
The right to restrict the processing of data relating to you (‘right to restriction’).
The right to erase/delete data relating to you (i.e. the “right to erasure”).
The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).
The controller for the purposes of GDPR is Killeen Golf Resort & Lodges.
Policy changes
We may modify this Policy at any time at our sole discretion. If we make any changes, we will notify you by posting the updated version here. Therefore, you will be able to know what information we collect, how we may use it, and when we may disclose it. By continuing to use our website or services or providing us with your personal information after the changes have been made, you are agreeing to the revised Policy.
This policy was last updated on 01/03/2024
For any questions, comments, requests, or complaints regarding this Policy and the information we hold, please feel free to contact us at info@killeencastle.com. We will respond promptly and efficiently to all requests.
